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Wondering whether Strateral is the right partner to help your organization tackle its digital challenges?

Here you can tick any challenges your organization is facing. They’ll show you many of the ways our expertise can support you – and they’ll be a great starting point for our future conversations.

Your customers

Does your organization reach customers using old-fashioned digital channels?
Are your customers unable to solve most of their problems themselves?
Do your customer enquiries ever get lost and go unanswered?
Do you personalize customer offers and promotions without automation?
Does your customer service team lack a comprehensive view of your customer data?
Are customers dissatisfied with the digital products and services you offer?
Do your customer service agents receive a lot of repetitive client enquiries?
Does your organization struggle to interest young people in your products and services?
Is your organization expanding its offer to include digital products and services?
Does your organization take a while to move from an idea to a product/service launch?
Does the organization keep track of the products and services offered by rivals?
Is it hard to differentiate temporary trends from permanent changes in customer behavior?

Your technology

Does your organization have a history of less than successful technology implementations?
Do the systems implemented require significant changes right from the start?
Does your organization have systems with functions that are rarely used?
Do you have systems that struggle to communicate with each other?
Does the organization spend a lot on IT without seeing significant benefits?
Is your organization struggling to complete projects on time?
Are your organization’s systems complex, unfriendly or prone to human error?
Is the organization struggling with outdated systems and unsure how to modernize them?
Do your systems slow down the release of new digital products and services?
Is your organization worried about the risks posed by cybercrime?
Do current systems make it difficult to meet regulatory obligations, including personal data protection?

Your processes

Do your teams spend a lot of time manually transcribing data?
Do they need to use workarounds to fulfil many of their daily tasks?
Do they use makeshift Excel sheets or other documents in their work?
Do they make mistakes that are detected too late?
Do they complain about interruptions and breakdowns?
Are tasks and organization of work mainly based on email communication?
Are requests requiring approval (leave, expenses) processed by email or printed forms?
Does the organization carry out projects where status is difficult to determine?
Are employees overworked due to many manual and repetitive tasks?
Do employees lack time to develop and think about how things can be done better?
Are employees reluctant to share ideas for improvement?
Do managers lack access to the current data needed to make decisions?
Do teams complain that work tools are complicated or inadequate?
Do teams report that processes are cumbersome or stalling?
Does the organization struggle to find new ways of thinking and working?
Are teams not encouraged to have their own initiatives and ideas?
Is decision-making a lengthy process?

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Contact

Rafał Ryba
online@strateral.de
+48 603 461 281

Office

Aleja 29 Listopada 193A/12
31-241 Kraków

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Contact

Rafał Ryba
online@strateral.de
+48 543-765-321

Office

Aleja 29 Listopada 193A/12
31-241 Kraków

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